Account and profile information
When you sign up, we may collect your name, phone number or email address, date of birth, profile photo, username and the details you choose to add to your profile.
Trust, in plain language
Your conversations deserve a clear privacy promise.
CHAT TRIPLE A helps people connect through chat, video calls, voice calls, posts, groups and marketplace listings. Here is what we collect, why we use it, and the choices you have.
CHAT TRIPLE A, made more transparent
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The short version
Every meaningful connection begins with trust.
CHAT TRIPLE A keeps privacy clear, human, and easy to understand, so you can focus on the conversations, communities, and moments that bring people together.
The details
We collect what helps people connect, and keep it protected.
Messages, calls and posts
We process messages, video and voice calls, comments, photos, videos and other content you create or share so the features work, abuse can be addressed, and your account stays secure. We do not sell your personal information.
Groups and marketplace
We use information about group membership, group activity, marketplace listings, messages between buyers and sellers, and transactions or reports to provide these features, prevent fraud, and enforce our rules.
Your choices and safety
You can manage profile visibility, block or report people, control notifications and ask to access, correct, export, or delete your information.
Email privacy@chattriplea.com to get started.
Read our full privacy commitments
We retain personal information only for as long as needed for the purposes described here, unless a longer period is required by law or needed to resolve disputes, enforce our terms, or protect users. We use reasonable administrative, technical, and organizational safeguards to protect it.
Some features, including calls, messaging, groups, and marketplace services, may use carefully selected service providers that process information on our behalf. They may only use that information to provide contracted services and must protect it appropriately.
Please do not share sensitive personal information in public posts, groups, calls or marketplace listings. Content you share with other users may be copied, saved, or shared by them.
We may update this policy from time to time. When changes are material, we will provide a more prominent notice and update the date at the top of this page.
Safety first
We take child safety seriously.
In-app reporting
CHAT TRIPLE A allows users to report child safety concerns directly in the app. Users can report content, accounts, messages, or other activity that may involve child sexual abuse or exploitation (CSAE) or other threats to child safety.
Reports can be reviewed and acted upon in accordance with our safety policies and applicable laws.
Reporting to authorities
CHAT TRIPLE A complies with all relevant child safety laws and reporting obligations. Where required, we report suspected child sexual abuse and exploitation and other reportable child safety matters to appropriate regional and national authorities.
Prevention and enforcement
We maintain safeguards designed to prevent the use of CHAT TRIPLE A for child sexual abuse and exploitation. Where violations are identified, we may remove content, restrict or terminate accounts, preserve relevant information, and cooperate with lawful investigations.
Help Centre
For information about how to report child safety concerns, reporting requirements, and reporting to relevant authorities, please visit our Help Centre.
Visit Help CentreRead our child safety commitments
CHAT TRIPLE A maintains standards intended to prevent, detect, and respond to child sexual abuse and exploitation (CSAE) and other child safety risks on the platform.
Users are encouraged to report suspected child safety violations through the in-app reporting tools. Reports involving potential child sexual abuse or exploitation may receive priority review and may be escalated when appropriate.
We comply with applicable child safety laws and cooperate with relevant regional and national authorities when legally required or otherwise appropriate.
We may take enforcement action against accounts or content that violate our child safety standards, including removal, account restrictions, suspension, or termination.
If you believe a child is in immediate danger, contact the appropriate emergency or child protection authority in your jurisdiction.
Externally published standards
Child Sexual Abuse and Exploitation (CSAE) Safety Standards
Our externally published child safety standards describe how CHAT TRIPLE A prevents, identifies, reports, and responds to child sexual abuse and exploitation.
View CHAT TRIPLE A CSAE Safety StandardsStill curious?